At ARV Caravans PTY LTD, we appreciate and value the relationship we have with you. We are committed to maintaining the confidentiality of the personal information that you entrust to us.

Our collection of your personal information:

This website collects personal Information about you when you fill in a form on the website and send it to us. The kind of personal information that may be collected and held is:
  • Your name, company name, address, email address, phone number(s) and credit card details.
  • Your contact information including email, telephone number and address.
  • Your caravan information.
  • Other information relevant to customer surveys and/or offers.

Our purpose of collecting your personal information:

We collect this information from you by asking you directly including face to face, email or other electronic communications. We may use a contractor to ask this information from you on our behalf. Your information is stored on our computers and in our paper archives. The main purpose that ARV Caravans PTY LTD hold this information is:
  • Considering any offer made by you to purchase products and services from us.
  • Internal record keeping.
  • Improving our products and services.
  • Market research (We will contact you via email, phone, fax or mail).
  • Customising the website in accordance with your interests.

Our disclosure:

Personal information you provide to us in the course of requesting a product or service through this website may be gathered and stored in our database. We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse.

Information shared with third parties:

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We employ other companies to perform functions on our behalf and share customer information with those third parties. Examples include processing credit card payments, providing customer service, delivering packages, analysing data, and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes. These service providers may be located in other countries.

ARV Caravans PTY LTD will not sell or give your information to a third party for purposes outside its business.

Website security and privacy:

We understand that you may be concerned about the security of the personal information we collect from you online.

Accordingly, we have systems in place to ensure our online dealings with you are as secure as your dealings with us in person, or on the telephone.

In those instances where we secure your personal information in transit to us and upon receipt, we use the industry standard encryption software, Secured Socket Layer (SSL) 128 bit encryption. The URL in your browser will change to “HTTPS” instead of “HTTP” when this security feature is invoked. Your browser may also display a lock symbol on its bottom task bar line to indicate this secure transmission is in place.

We employ security programs and services to monitor network traffic in order to identify attempts to breach our security.

Information from cookies and similar tracking technology:

When you access our website, we send you a temporary cookie that gives you a unique identification number. A different identification number is sent each time you use our website. Cookies do not identify individual users, although they do identify a user’s internet browser type.

You are free to disable cookies in your browser (see details below). If you have disabled cookies you may not be able to take full advantage of all of our website features.

We use session cookies in the following manner:
  • Safe log-on and log-off administration
  • Transactions and site usability
  • Customised features and targeted ads from Google, Facebook, Bing, and other third-party vendors

Confidentiality of your account:

You are responsible for maintaining the confidentiality of your account and password. Except to the extent caused by our breach of this privacy policy, you are responsible for all activities that occur under your account regardless of whether the activities are authorised by you or undertaken by you, and we are not responsible for unauthorised access to or use of your password or account. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be used in an unauthorised manner. You must ensure that the details you provide to us are correct and complete, and inform us of any changes. You can access and update certain information you have provided to us, and your account settings.

Access to your personal information:

If you would like to access the personal information ARV Caravans PTY LTD hold about you, seek the correction of such information or obtain further information about the way ARV Caravans PTY LTD use to manage the personal information it holds, then you may send an email to sales@aussierv.com.au or call us on (02) 6496 4411.

Changes to this privacy policy:

If we need to change our Privacy Policy at some point in the future, we will post the revised Privacy Policy on this website together with an updated reference to its effective date to reflect the date of the amendment. By visiting our website, you your visit, and any dispute over privacy, is governed by this Privacy Policy.

Contact us:

For further information contact us at:

ARV Caravans PTY LTD


Pacific Highway, Eden NSW 2551

P: (02) 6496 4411

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Trading hours

  • Mon-Fri: 9:00AM - 5:00PM
  • Sat: 9:00AM - 4:00PM
  • Closed Sunday & Public Holidays.

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